Today, the complaints of lost or stolen mobile phones have been common in United Kingdom. However, you have no need to worry about the replacement of your stolen or lost mobile phone, if you are the subscriber of Virgin Mobile UK. Yes, this is the company that not only takes care of you, when you are using its services on regular basis, but even after facing some mishap in the form of stolen or missing your phone. The best thing is that, there is no need to wait for working days, if you have lost your phone even at weekend. Virgin Mobile offers you to register your complaint within 24 hours after losing your cell phone even at weekends. It means, you can register the complaint of your lost or stolen phone at the office of Virgin Mobile during 24 hours a day and seven days a week. Let’s see the procedure of making a claim for lost, stolen or even damaged phone at Virgin Mobile forum.
Procedure for Virgin Mobile Lost or Stolen Phone Replacement
After knowing about your stolen or lost phone, don’t delay and make a call on 0845 6000 789 within 24 hours. However, there is one thing that you will have to tell for making a complaint of your lost of stolen phone at Virgin Mobile office. You must have the IMEI number of your mobile phone to register your lost phone compliant. In fact, Virgin Mobile use this number to further misuse of your mobile phone by blocking the phone, if it is in wrong hand now. You can get this number on the welcome pack of your mobile phone.
Now if you have already got the insurance of your mobile phone through “Virgin Mobile Phone Insurance”, you can claim for replacement of your lost, stolen or even damaged phone. Remember one thing! If you have got the insurance before July 5th, 2010, you should call on 0845 070 5558 for making the claim of your missing or damaged phone. However, the customers that have get insurance after this date, should claim for replacement of their lost phone by making a call on 0845 604 8846.
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