Normally, there are two reasons that compel the people to leave the services of any particular mobile phone company. The first is most frequent reason that is canceling the contract with any mobile network provider due to its poor service in terms of coverage area, call drops and poor internet speed. The second reason is adopting the services of any other mobile network provider due to its more economical call and GPRS rates or some exclusive and cheap plans. In both reasons, you must have to leave the contract or apply for cancellation of contract with already using network especially if you are in Australia. So, if you are using the services of Vodafone Australia and want to get out of its contract, just follow the steps.
1. At first, look at the reason for which you want to cancel the contract with Vodafone. Remember! If you have no complaint with the services of Vodafone and want to change it just to adopt some other network due to its exclusive package, you have to pay the cancellation fees that you have signed in the agreement. Look at the agreement, you have signed on a handsome fee deposit in case of doing canceling without any complaint. So, it is wise to read all the terms and conditions before signing the contract with Vodafone.
2. If you want to get out of Vodafone service contract due to its poor coverage and call drop problems, just do a complaint first at customer care center of Vodafone. In case of no action or no positive feedback or inappropriate answers, just make a call to TIO (Telecommunication Industry Ombudsman). TIO is the right choice that can resolve all your mobile phone issues in an efficient manner. Moreover, TIO has authority to take action against any mobile network provider, in case of any negligence and misconduct with their customers.
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